Sumi Crafts is based on Warsaw, Poland and all the orders are shipped from here.
DPD Shipping to following countries:Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Spain, Netherlands, Ireland, Lithuania, Luxembourg, Lativia, Germany, Portugal, Romania, Slovakia, Slovenia, Hungary, United Kingdom, Italy, Poland.
Shipping to countries that wasn't listed is provided by Poczta Polska.
Sumi Mizuno Crafts is shipping worldwide.
All of the payments are possible via PayPal.
Items made to order takes me between one to two weeks to prepare for shipping (sometimes is longer with bigger orders). Ready to ship orders usually takes from one to three day to be shipped. Shipping via DPD takes from 2 to 5 business days, shipping via Poczta Polska between two to four weeks (depends on country you are based in).
After shipping an order you will get email notification with tracking number included.
Made to order items can't be returned nor exchanged but I am always here to help with the issues or repair them if something is wrong. For that please contact me via email.
Ready to ship items can be returned up to one week after receiving an order. All you need to do is contact me via email and send back the item. You will receive your money back after item is undestroyed and safe back at my place.
If the item will arrive destroyed for some reason please contact me immediately via email amd include photos showing the damage. If possible I will provide information about fixing it on your own or ask you to ship it back so I can repair it.
All of my listings have information about sizes and measurements in the descriptions. If you have bigger or smaller size or you simply want to made some adjustments to the clothing pick "custom size" and write the details during checkout.
In case of made to order items you are also able to create your own color mix, if you are intrested in this option just please provide information and picture showing colors you are intrested in.
I am also open for fully custom orders (casual and photoshoot ones). If you are intrested in custom order contact me via email.
Email: [email protected]